Privacy should be as straightforward as everything else.
Last updated: 13 November 2026.
W23 is a website design and digital services business based in Waterford, Ireland. You can contact us at hello@w23.ie about your personal information.
What we collect
Our website enquiry form does not submit information to a W23 server. It prepares an email draft in your own email application. If you choose to send that email, we receive the name, contact details and other information you include.
Why we use it
We use enquiry information to respond to you, discuss possible work and, where relevant, prepare a proposal or perform an agreed service. We do not use it for unrelated marketing without an appropriate basis. We process enquiries on the basis of taking steps at your request before entering a contract, or our legitimate interest in answering business enquiries, as appropriate.
Who can access it
Enquiries may be handled through an email provider and the tools we use to operate our business. We do not sell personal information. Providers may process data under their own contractual terms and applicable data protection protections.
How long we keep it
We keep enquiry correspondence only as long as reasonably needed for follow-up, business administration or legal obligations. You can ask us about your information or request deletion where the law permits.
Your rights
Under applicable data protection law you may have rights to access, correct, erase, restrict or object to certain processing, and to complain to the Irish Data Protection Commission at dataprotection.ie.
Cookies and third parties
We do not currently set optional tracking cookies or use a third-party contact-form service on this website. Fonts may be loaded from Google Fonts, which may receive technical request data such as your IP address. We may update this notice if our site functionality changes.